Service and data flow
A customer submits a search input, question, or supported attachment. The relevant application feature checks access, calls the configured search or AI providers, and organizes the returned evidence. Account information, saved history, private uploads, public sources, and billing records have different handling requirements.
Technical and organizational measures
The service uses authentication, server authorization and ownership checks, private storage and signed links, encrypted transport, and selected application-level encryption. Managed infrastructure provides platform safeguards. Request configuration-specific evidence for MFA enforcement, backups, edge rules, and other controls when they are material to your review.
Operations and assurance
Operational diagnostics support investigation of failures and misuse. Security reports follow assessment, containment, correction, and recovery steps, with notification considered under the relevant obligations. External audit reports, penetration-test results, contractual commitments, and personnel-control records require their own scope and evidence; they are not established by this overview.
Review this overview with your use case
Use the twelve control pages for the detailed areas and the compliance pages for framework-specific questions. Send a vendor questionnaire with the features and information involved. The team can identify the applicable documentation and any access or confidentiality requirements.